Home Depot Opinion Survey
Home Depot has started the www.Homedepot.com/opinion customer survey website where they provide customers a chance to voice their opinion. The customers can select their required language and take part in the survey that follows. The languages offered include English, Spanish and French. The survey will open only after the person enters the Zip code for those residing in US or the Pin code for those residing in Canada. The sweepstakes rules for the people taking part in the survey are slightly different from those of the other similar surveys. The normal queries which people have are answered in the FAQ section of the website. The paid surveys are also available for people from United States, Puerto Rico and Canada. During the progress of the survey if the person faces any problem then they can contact the customer care in the number provided in the www.Homedepot.com/opinion website, they can assist the person with any problems arising in between the surveys.
For the customers from Canada they have been provided with a separate opinion survey website by Home Depot. The www.Homedepot.com/opinion website is aimed mainly at collecting customer opinion to make their services even better. It also helps the company to know if the customers are satisfied with the products and services offered by them if not they can improve them for customer satisfaction. The customers who are able to complete a survey in this survey opinion website also get a ticket to a $5000 sweepstakes. This amount can be used for purchasing products by the customers. The winner of the sweepstakes will be selected at random and the will be informed through FedEx mail. The survey which the customers take at the site is of just 10 minutes duration, the survey is conducted by a Boston firm for national market research the Marketing and Planning Systems. The sweepstakes are conducted separately for both Canada residents and US residents. This further increases the chance of the winners for winning $5000.
If a person is having trouble with the loading of the website while taking the survey it might be due to two reasons. Firstly due to the slow internet connection and secondly due to too many people are trying to access the www.Homedepot.com/opinion website at the same time. In the first case the customers are advised to contact their internet provider telling them about the problem. If the customer is faced with the second problem they are advised to try accessing the website after sometime. The customer care number is provided separately for both the United States residents and the Canada Residents so that they can easily contact the support center with their query. The postal code entered in the survey in the beginning needs to be entered in the format specified else the survey will not proceed. Sometimes the customer will wish to change their responses they have already entered. But the programming of the survey is such that the already entered options cannot be changed.
The details entered by the customer during the survey are just for feedback purpose and will never be used for any other means by the company. The only case where a customer’s personal information is used is when the company wants to send any gifts or cash prizes to the customer. In any case, the information is completely safe with the company. The company also publishes the list of sweepstakes winners. The list of winners from United States, Puerto Rico and Canada are listed separately in the website. This makes it easier for the customers to look into the list. Customers who are having problem with taking surveys can even contact the support center through email describing the problem faced clearly. The customer support will reply back with a solution to the problem.
There are certain rules and regulations clearly specified in the www.Homedepot.com/opinion website for those taking part in the survey and sweepstakes. The customers are requested to clearly read through them before participating.
Beneficial survey : $5000 Home Depot gift card
History / Background Information: Home Depot is one of the top American retail outlets centered in Atlanta. They provide customers with products and services for home improvement and construction. They have a large number of outlets across all of the US states. They are considered the biggest retailers in US for home improvement and the fourth largest among the general retail shops. Home depot was established in the year 1978 and over the years they have grown out to be one of the biggest retail shops available in the country. Home Depot also sells some of the top quality brand products to their customers. In 2006 they opened fuel centers in some places near to their already established stores. These fuel centers provided diesel refill, car washes, hot snacks, food and
beer. Home depot also has a set of well established community services which provides medical aid to people and also helps children of Georgia.
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